
State Farm® Insurance Agent Emily Montone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katie H
March 6, 2025
"Emily M. Gave me incredible service. She was prompt and flexible in talking with me when I needed it. She was quick to respond. The only item that caused me to or to give five stars was I was under the impression my rate didn’t have any discounts for “safe driving” like I didn’t need to have one of those monitors on my car. Apparently I was wrong. So now I can either use the beacon and track my driving or pay a bit more each month. At this point I’m not sure what I’ll do. It is not like progressive where it is a length of time if I understand correctly it is a forever commitment. I’m not sure I love that idea."
"Katie, thank you so much for your positive review! We are excited to have you as one of our valued customers. I do apologize for any confusion on the drive safe and save discount, I will be sure to make sure we are explaining this more thoroughly moving forward. We look forward to working with you! "
Patricia Mellini
February 20, 2025
"I spoke with TK and she was absolutely 💯 unbelievably thorough and patient and kind Thank you so much for having quality people in your team!!! ❤️"
"Thank you so much for your positive review! TK is absolutely the best at making our customers feel comfortable at the end of every interaction. We love having you as our customer!! "
Jeremiah Jackson
February 20, 2025
"Takeia was very helpful setting up my business general liability insurance."
"Thanks for your review, Jeremiah! We are so excited to help you with your business insurance and look forward to being your agent’s office! "
Austin Telles
February 4, 2025
"I reached out to Emily Montone’s office for a quote when considering switching insurance companies. Vikki responded quickly and helped me compare my current home and auto coverage with State Farm’s offerings. She was thorough, answered all my questions, and was happy to make adjustments as needed. Her excellent customer service made the entire process easy and seamless."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Damion Seifert
February 3, 2025
"Great customer service ! Takeia was very polite, helpful, fast, and efficient!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Liz Kuonen
January 25, 2025
"I recently worked with Vikki to move my insurance back to State Farm. We were with State Farm a number of years ago and after 5 years spent with a broker, could not wait to get back. Vikki made things fast and easy. She explained things well and walked us through our options. Highly recommend!"
"Liz, thank you so much for your positive review! We are so glad you had a great experience with Vikki and our office and we look forward to working with you! "
Rashawn Long
January 23, 2025
"I received help from TK she was very helpful and she explained everything with great detail and I will be referring friends and family to this branch of State Farm"
"Thanks, Rashawn, for your awesome review! TK is one of the best! We look forward to assisting you with all your insurance needs! "
Mandy Oslin
January 21, 2025
"Great experience for a home/auto and business insurance quote. Would recommend."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Keith Miller
January 21, 2025
"TK was exceptional in expediting the needed material and was a pleasure to work with. Customer service that finally acted and more importantly did what it was supposed to."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Aliyah Shabazz
January 17, 2025
"TK, Was So helpful and efficient . She answered every question that I had & I just love the customer service"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Eric Hull
January 16, 2025
"Thank you TK for all your assistance in getting my new homeowners policy! Appreciate the ease & efficiency in working with you!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Jon Kowalski
December 31, 2024
"TK, thank you so much for your assistance, setting up a new insurance policy was quick and easy!"
"Jon, Thank you for taking the time to share your thoughts! We are glad to know you were satisfied with our service! "
Tara Joyce
November 18, 2024
"If you are looking for an insurance agent that actually cares about you personally, who will work to find solutions to your specific insurance needs and be responsive, this is the agent for you. The customer service is outstanding!"
"Tara, thank you so much for your positive review!! We have loved having you as a customer for years and look forward to helping you for many years to come! "
Keana Rawlinson
November 15, 2024
"TK was efficient. The process for obtaining my insurance was quick. And TK was amazing"
"Keana, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Dave
November 11, 2024
"TK did a phenomenal job working with us with a time sensitive matter and providing a solution on the spot! Highly recommend TK!"
"Dave, thank you for taking the time to give us a review! TK is exceptional! If you ever need any assistance in the future, please don’t hesitate to reach out! "
Paul Raser
November 9, 2024
"I had just purchased a new car and needed insurance as well, the person who helped me, TK, was very friendly, knowledgeable and assisted me in getting the best policy and coverage. TK went over all of the different options available for each section involved, checking for understanding and confirming any decisions made. TK took extra of her own time to make sure everything for my policy was was exactly as I wanted/needed and that I was getting the best price I could. I would recommend TK to anyone needing to purchase or update a policy."
"Paul, thank you so much for this review! We are so glad you were happy with our service. TK is the best at tailoring your policy exactly how you want it creating the perfect combination of premium and coverage. We have enjoyed having you as a customer and look forward to many more years! "
Bill Nemeth
October 10, 2024
"They were great! Vicki helped me and was so understanding and pleasant. Thank you"
"Bill, we are so excited to have you as part of Emily Montone State Farm! We look forward to helping you for many years! We appreciate you! "
Lisa Funk
August 1, 2024
"Knowledgeable and great service, Always eager to help."
"Lisa, thank you so much for your review! We are working hard every day to provide the best customer service we can to our customers! Thank you for being a part of Emily Montone State Farm agency! "
Michelle V
July 11, 2024
"I recommend that you contact Emily and Vikki at State Farm for a quote. They are very knowledgeable and always respond promptly. What sets them apart is their personal touch-they truly care about their clients and don’t treat them like a number. They saved us money on our auto and home insurance, too!!"
"Michelle, thank you so much for your kind words and positive review! We love our customers and are so glad to have you as part of our family. We are looking forward to helping you with all your future needs with your home and auto insurance! "
Mel Van Horn
September 28, 2023
"I had a very positive experience with Victoria Drucker from State Farm. She contacted me over a year ago regarding home and auto insurance. She never pushed or anything, but gave me an estimate that was very competitive. At the time I wasn’t interested in changing insurance companies. I was impressed with her professional approach and kept her number. Recently I decided to look for a new insurance company and contacted her. She was incredibly knowledgeable and made me feel comfortable with her and State Farm. By the time I agreed to accept her offer I felt at ease with the switch. She seems to have a genuine interest in her customers and their needs. She feels as much like a friend as she does an insurance agent. I have a direct number to contact instead of a 2(800) number that has no idea who you are. I feel very positive about her and the company"
"Melvin, thank you so much for your kind words! Vikki does a great job educating our customers and ensuring they are comfortable with the coverage that makes the most sense for them. We are so glad you found a great fit at the Emily Montone State Farm Agency for your auto and home insurance needs. Looking forward to working with you in the future! "
Kethia Douk
July 6, 2023
"Emily was very patient and full of knowledge. She walked me through everything and answered all of my questions. It only took me less than 15 mins to transfer policies. 10/10 would recommend!"
"Kethia, thank you so much for your review! We are so excited to have you as a customer of Emily Montone State Farm! We are looking forward to helping you for many years to come! "
Damita Britten
April 7, 2023
"The Agents are awesome every last one of them Vicky, Emily,Mary Ellen love you all guys keep up the great work"
"Damita, thanks so much for your review! We love working with you and you always brighten our day when you give us a call! Thanks for being a customer of Emily Montone-State Farm! "
Bipin Chakravarthy
March 24, 2023
"Great customer service! I recently moved to Cleveland, OH from a different state. The staff helped me get my auto insurance and later rental insurance in a quick and timely fashion. Even though I got a cheaper quote from GEICO I chose to continue with statefarm. But I am dissatisfied to find that when I moved to a new state, I lost all the discount I earned over the past four years of my good driving and had to start from scratch, a stupid policy of Statefarm, nothing the agents can do apparently. Other than that, I had good experience with them so far. Vikki Drucker from their staff went the extra mile to make sure their rental policy meets the requirements of my landlords."
"Bipin, thank you so much for your positive review! I’m so glad Vikki took great care of you and got your car and renters insurance set up. We are so happy to have you as a customer at Emily Montone State Farm! We do agree with you on the frustrations of the transfer of discounts, but we greatly appreciate your loyalty to us and State Farm! We will take great care of you! "
Brandon Board
January 23, 2023
"I spoke wit vikki for an auto quote she was absolutely amazing! She got me together in no time at all"
"Brandon, we are so excited to have you as a customer at Emily Montone State Farm! Vikki does a great job at making sure our customers are confident in their insurance coverage. Thanks so much for trusting us with your auto insurance!"
Marissa McClung
January 20, 2023
"Emily is a very kind, caring, and capable agent. I know that she is only a phone call away if I need anything and she is always happy to help!"
"Thanks so much for the kind words, Marissa!"