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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Lowery

March 28, 2025

5  out of  5
rating by Jennifer Lowery
"We recently needed assistance with some vehicle quotes and reached out to Emily’s office. The response was immediate and all Of our interactions were positive. They were proactive, prompt, transparent and flexible through the process and gave great, competitive rates.would definitely recommend!"
We responded:
"Jennifer, thank you so much for your review! We are so glad to hear your experience was positive from start to end. We look forward to servicing your policies and helping with all your insurance needs. "
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Monique Holloway

March 24, 2025

5  out of  5
rating by Monique Holloway
"TK Always give me excellent advice on all services surrendered of all three policies. She’s very polite and very patient doesn’t turn me away until I’m completely satisfied and understanding of what I’m paying for. This shout out goes to TK 🥰"
We responded:
"Monique, thank you so much for the positive review of TK! We are so happy to have you as a customer! "
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Mikey Traczyk

March 20, 2025

5  out of  5
rating by Mikey Traczyk
"Went through them to find a policy for my business and my truck. Absolutely amazing to work with. Ask for TK. She sat on the phone for me for almost an hour, two different times. Extremely helpful going through the policy and what it covers."
We responded:
"We are so happy to hear you were satisfied with our service and knowledge! Thanks for your positive review. "
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Powerhouse Landscaping

March 20, 2025

5  out of  5
rating by Powerhouse Landscaping
"If you have a business ask for TK. Absolutely amazing to work with. Spent near an hour on the phone with me going over the policy and what it covers, and helping understand my needs."
We responded:
"Welcome to the State Farm Family! TK is simply the best when it comes to making sure our customers feel confident in their policies. We look forward to working with you! "
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Katie H

March 6, 2025

4  out of  5
rating by Katie H
"Emily M. Gave me incredible service. She was prompt and flexible in talking with me when I needed it. She was quick to respond. The only item that caused me to or to give five stars was I was under the impression my rate didn’t have any discounts for “safe driving” like I didn’t need to have one of those monitors on my car. Apparently I was wrong. So now I can either use the beacon and track my driving or pay a bit more each month. At this point I’m not sure what I’ll do. It is not like progressive where it is a length of time if I understand correctly it is a forever commitment. I’m not sure I love that idea."
We responded:
"Katie, thank you so much for your positive review! We are excited to have you as one of our valued customers. I do apologize for any confusion on the drive safe and save discount, I will be sure to make sure we are explaining this more thoroughly moving forward. We look forward to working with you! "
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Patricia Mellini

February 20, 2025

5  out of  5
rating by Patricia Mellini
"I spoke with TK and she was absolutely 💯 unbelievably thorough and patient and kind Thank you so much for having quality people in your team!!! ❤️"
We responded:
"Thank you so much for your positive review! TK is absolutely the best at making our customers feel comfortable at the end of every interaction. We love having you as our customer!! "
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Jeremiah Jackson

February 20, 2025

5  out of  5
rating by Jeremiah Jackson
"Takeia was very helpful setting up my business general liability insurance."
We responded:
"Thanks for your review, Jeremiah! We are so excited to help you with your business insurance and look forward to being your agent’s office! "
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Austin Telles

February 4, 2025

5  out of  5
rating by Austin Telles
"I reached out to Emily Montone’s office for a quote when considering switching insurance companies. Vikki responded quickly and helped me compare my current home and auto coverage with State Farm’s offerings. She was thorough, answered all my questions, and was happy to make adjustments as needed. Her excellent customer service made the entire process easy and seamless."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Damion Seifert

February 3, 2025

5  out of  5
rating by Damion Seifert
"Great customer service ! Takeia was very polite, helpful, fast, and efficient!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Liz Kuonen

January 25, 2025

5  out of  5
rating by Liz Kuonen
"I recently worked with Vikki to move my insurance back to State Farm. We were with State Farm a number of years ago and after 5 years spent with a broker, could not wait to get back. Vikki made things fast and easy. She explained things well and walked us through our options. Highly recommend!"
We responded:
"Liz, thank you so much for your positive review! We are so glad you had a great experience with Vikki and our office and we look forward to working with you! "
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Rashawn Long

January 23, 2025

5  out of  5
rating by Rashawn Long
"I received help from TK she was very helpful and she explained everything with great detail and I will be referring friends and family to this branch of State Farm"
We responded:
"Thanks, Rashawn, for your awesome review! TK is one of the best! We look forward to assisting you with all your insurance needs! "
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Mandy Oslin

January 21, 2025

5  out of  5
rating by Mandy Oslin
"Great experience for a home/auto and business insurance quote. Would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Keith Miller

January 21, 2025

5  out of  5
rating by Keith Miller
"TK was exceptional in expediting the needed material and was a pleasure to work with. Customer service that finally acted and more importantly did what it was supposed to."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aliyah Shabazz

January 17, 2025

5  out of  5
rating by Aliyah Shabazz
"TK, Was So helpful and efficient . She answered every question that I had & I just love the customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eric Hull

January 16, 2025

5  out of  5
rating by Eric Hull
"Thank you TK for all your assistance in getting my new homeowners policy! Appreciate the ease & efficiency in working with you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jon Kowalski

December 31, 2024

5  out of  5
rating by Jon Kowalski
"TK, thank you so much for your assistance, setting up a new insurance policy was quick and easy!"
We responded:
"Jon, Thank you for taking the time to share your thoughts! We are glad to know you were satisfied with our service! "
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Tara Joyce

November 18, 2024

5  out of  5
rating by Tara Joyce
"If you are looking for an insurance agent that actually cares about you personally, who will work to find solutions to your specific insurance needs and be responsive, this is the agent for you. The customer service is outstanding!"
We responded:
"Tara, thank you so much for your positive review!! We have loved having you as a customer for years and look forward to helping you for many years to come! "
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Keana Rawlinson

November 15, 2024

5  out of  5
rating by Keana Rawlinson
"TK was efficient. The process for obtaining my insurance was quick. And TK was amazing"
We responded:
"Keana, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Dave

November 11, 2024

5  out of  5
rating by Dave
"TK did a phenomenal job working with us with a time sensitive matter and providing a solution on the spot! Highly recommend TK!"
We responded:
"Dave, thank you for taking the time to give us a review! TK is exceptional! If you ever need any assistance in the future, please don’t hesitate to reach out! "
Profile photo of Paul Raser

Paul Raser

November 9, 2024

5  out of  5
rating by Paul Raser
"I had just purchased a new car and needed insurance as well, the person who helped me, TK, was very friendly, knowledgeable and assisted me in getting the best policy and coverage. TK went over all of the different options available for each section involved, checking for understanding and confirming any decisions made. TK took extra of her own time to make sure everything for my policy was was exactly as I wanted/needed and that I was getting the best price I could. I would recommend TK to anyone needing to purchase or update a policy."
We responded:
"Paul, thank you so much for this review! We are so glad you were happy with our service. TK is the best at tailoring your policy exactly how you want it creating the perfect combination of premium and coverage. We have enjoyed having you as a customer and look forward to many more years! "
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Bill Nemeth

October 10, 2024

5  out of  5
rating by Bill Nemeth
"They were great! Vicki helped me and was so understanding and pleasant. Thank you"
We responded:
"Bill, we are so excited to have you as part of Emily Montone State Farm! We look forward to helping you for many years! We appreciate you! "
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Lisa Funk

August 1, 2024

5  out of  5
rating by Lisa Funk
"Knowledgeable and great service, Always eager to help."
We responded:
"Lisa, thank you so much for your review! We are working hard every day to provide the best customer service we can to our customers! Thank you for being a part of Emily Montone State Farm agency! "
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Michelle V

July 11, 2024

5  out of  5
rating by Michelle V
"I recommend that you contact Emily and Vikki at State Farm for a quote. They are very knowledgeable and always respond promptly. What sets them apart is their personal touch-they truly care about their clients and don’t treat them like a number. They saved us money on our auto and home insurance, too!!"
We responded:
"Michelle, thank you so much for your kind words and positive review! We love our customers and are so glad to have you as part of our family. We are looking forward to helping you with all your future needs with your home and auto insurance! "
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Mel Van Horn

September 28, 2023

5  out of  5
rating by Mel Van Horn
"I had a very positive experience with Victoria Drucker from State Farm. She contacted me over a year ago regarding home and auto insurance. She never pushed or anything, but gave me an estimate that was very competitive. At the time I wasn’t interested in changing insurance companies. I was impressed with her professional approach and kept her number. Recently I decided to look for a new insurance company and contacted her. She was incredibly knowledgeable and made me feel comfortable with her and State Farm. By the time I agreed to accept her offer I felt at ease with the switch. She seems to have a genuine interest in her customers and their needs. She feels as much like a friend as she does an insurance agent. I have a direct number to contact instead of a 2(800) number that has no idea who you are. I feel very positive about her and the company"
We responded:
"Melvin, thank you so much for your kind words! Vikki does a great job educating our customers and ensuring they are comfortable with the coverage that makes the most sense for them. We are so glad you found a great fit at the Emily Montone State Farm Agency for your auto and home insurance needs. Looking forward to working with you in the future! "
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Kethia Douk

July 6, 2023

5  out of  5
rating by Kethia Douk
"Emily was very patient and full of knowledge. She walked me through everything and answered all of my questions. It only took me less than 15 mins to transfer policies. 10/10 would recommend!"
We responded:
"Kethia, thank you so much for your review! We are so excited to have you as a customer of Emily Montone State Farm! We are looking forward to helping you for many years to come! "