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State Farm® Insurance Agent

Emily Montone

4.7 out of 5 (10 reviews)

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What our customers say about us...

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Irene Obuzor

July 9, 2022

5  out of  5
"Very efficient and helpful"
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Marianne Turner

August 4, 2021

2  out of  5
"I had a small life insurance product that I bought from her predecessor years ago. First issue came when I needed to switch bank accounts. Spoke with Emily in plenty of time to get it switched to debiting from the new account, was told that it was taken care of. It wasn’t, and I’m glad that I left money in the old account just in case. When I called back and spoke to her office staff, I was told that I needed to fill out a form. Wish Emily had known that as well and truly taken care of it. The second problem I had was when I had a life insurance policy that was due to increase in premiums by over five times the original amount. I told Emily on two separate occasions that I wished to cancel that policy at the end of its term. She assured me that it was taken care of. I asked if I would get written confirmation of that change, since I’ve been burnt before and she said yes. Not so much. My account was dinged for the increased policy amount the very next month. I had to go and reach out once again to her staff to get it corrected and not surprisingly I needed to fill out a form, which could only be done via snail mail. Emily never reached out to apologize or express any concern that she slipped up again. My advice to anyone using this agent is to make sure that you speak to a staff member and not Emily if you need something taken care of."
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LoveYouToo IDo

May 17, 2021

5  out of  5
"Very responsive in getting over the requested information. Very friendly and efficient."
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Sam Alderman

November 9, 2020

5  out of  5
"Emily is great!"
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Doug Jones

September 24, 2020

5  out of  5
"Emily is always professional and prompt and provided big savings for my vehicle! My family has switched over as well for the service and savings."
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Mark Vale

July 24, 2020

5  out of  5
"Emily is awesome! She should give customer service lessons to her industry!"
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Judith Levak

December 15, 2019

5  out of  5
"Great customer service!"
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Sam Marshall

April 17, 2018

5  out of  5
"Best agent in OH. Very attentive to my needs. Emily helped me with life insurance for my family and it was the best rate I was offered from any company."
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Angelo Quagliata

August 24, 2017

5  out of  5
"Great people, excellent service and unsurpassed value. Highly recommended!"